Nintendo of America

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This section details the out-of-the-box setup and troubleshooting information for the Wii. Help connecting to the TV, using the Wii controller and Nunchuck, troubleshooting, repairs, Wii Channels explanations and instructions, FAQs, and more can be found in this area. Scroll down or select your topic from the drop down list below.

> Check Repair or Part Order Status

Set up and Installation
Need help connecting your Wii for the first time? Not sure how to add more Wii Remotes or Nunchuk controllers? This area will walk you through standard set up issues. If you've just taken your brand new Wii out of the box, you may want to use our Step-by-Step set up instructions, or link on one of the topics below to go straight to that area.


Basic Setup Steps
 
 Common Setup Issues

> Can't get past Language Select screen
> Extra Wii Remote will not work
> "Unable to read the Disc" / "Disc could not be read"

> Slow downloads
> Error messages
> Managing Your Wii Console's Available Memory Space
> Important Wii Safety Information
   
 

Troubleshooting and Repairs
Is your system, accessory, or game not working correctly? This section can help you with your troubleshooting needs.

> Begin Wii troubleshooting
> Check repair status  

 


   
 
Accessories
Need assistance with your Wii Remotes or Nunchuk controllers? Have questions about where to purchase additional items like the Classic Controller? This section deals with all Wii accessories made by Nintendo for the Wii console.
   
 
Wii Channels
Wii Channels are the portals to using the many interactive features of the Wii. And because of the unique online characteristics of the Wii, more features and functionality will be added over time! This section details how to access and use the Wii Channels.
   
 

Wii Menus and System Settings
The Wii features a robust set of system menus, features, and settings. This section will help you manage those settings.

   
 

Message Board
Using the Wii's Message Board features lets users post and receive messages, send photos, and much more. If you and a friend have both registered your Wii Numbers, and have the WiiConnect24 working, you can even send messages to friends around the world or across the street.

   
 
Legal and Privacy Information
If you have questions or concerns about online privacy, viewing the End User License Agreement of the Wii, or other legal and privacy related issues, please use the links below.