Nintendo of America

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Our Wii consumer service information is divided into different areas. Please select the topic you need assistance with:

System and Accessory Help
 System and Accessory Help:
The System and Accessory Help section details the out-of-the-box setup and troubleshooting information for the Wii. Help connecting to the TV, using the Wii Remote and Nunchuck, troubleshooting, repairs, FAQs, and more can be found in this area.
Online Connection and Feature Support
 Online Connection and Feature Support:
The Online section is your resource for getting your Wii online. Tips on purchasing a wireless router, downloading Virtual Console games, setup information, WiiConnect24 and playing online multiplayer games are located here.
Information for Parents
 Information for Parents:
Our Information for Parents section contains tips for parents to get the most excitement and fun from their family's Wii console, as well as information on adjusting the type of content their family can view and play. You will also find links to our Privacy Policy and more.
User Agreements and Privacy Policy
 User Agreements and Privacy Policy:
The Wii can connect to the internet to perform various functions and provide many different services. As such, Nintendo has created a privacy policy, user agreements, a code of conduct, and more. This section contains links to all Wii-related user agreements and privacy policies.